Quality Goods in the British Tradition
Can I send a purchase as a present to a different address from my billing address?

Yes, you can send you purchase to any address but your billnig address is required for clearance of your payment. Delivery costs are calculated based on the delivery address.

How can I pay for my purchases on Distinctly British?

We accept all major credit and debit cards (VISA and MasterCard / EuroCard) bank debit cards, American Express and PayPal.

How do I leave a Gift Message

At the second stage of your checkout where you are asked to check your address and enter a delivery address if differernt, there is a Gift Message Box at the bottom of the page where you can leave a message to the recipient.

How quickly will I receive my order?

Each product has an indication of the average time to dispatch your order above the price. We endeavour to dispatch most orders the same day if ordered before 2pm.
For example, all sterling silver is dispatched using Royal Mail's "Signed For" service which is a 24 hour delivery service requiring a signature on receipt.

Products up to 2kg in weight or less than 60cm in length are normally dispatched by 1st Class Post and Couriers are used for larger / heavier purchases.

How will I receive my goods?

All purchases on Distinctly British are dispatched direct from the producer / stockist in the UK.

The method of delivery depends on the goods ordered and the supplier. All our suppliers have established UK businesses and use the most suitable delivery method for their own products.

Is paying online through Distinctly British secure?

Yes - we use one of the World's leading payment acquirers, Sagepay, who accept all payment types - in addition, you can also pay direct though PayPal if you wish (rather than through SagePay), who also accept PayPal and VISA / MasterCard Payments.