Unit 1, Crosswater Farm,
Crosswater Lane,
Churt, Surrey, GU10 2JN
Tel: 01252 793389
Fax: 01252 792062
sales@amberleyproducts.co.uk
Trade enquiries welcome
Trade Enquiries Welcome
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Home > FAQs

FAQs

1. Is using my card to pay for goods on amberleyproducts.co.uk safe?
2. Why haven't I seen these products on the High Street?
4. How quickly will I receive my purchases?

Is using my card to pay for goods on amberleyproducts.co.uk safe?

  • We use the ProTx Verified Payment System for credit and debit card purchases.
  • The ProTx VPS is a secure online payment service hosted by ProTx themselves.
  • Your customer credit card details are entered directly on the ProTx server via a secure link.
  • They are not stored on our server or at our offices.
  • ProTx VPS servers are housed in a secure building.
  • Once the data has been sent, our server will communicate with ProTx using only a transaction ID so that no credit card details are sent back and forth.

Why haven't I seen these products on the High Street?

  • Many ofour products are sold in department and specialist shops and Garden Centres. We also supply many hamper producers and interior designers direct.
  • Through amberleyproducts.co.uk you can order these goods direct from the comfort of your own home.

How quickly will I receive my purchases?

  • All deliveries are dispatched direct to you by courier.
  • When you place an order on amberleyproducts.co.uk, we receive it within a maximum of 24 hours. The time of despatch of your order then depends on the type of goods you have ordered, particularly whether your purchase is in stock.
  • Where the goods are held in stock,the norm unless notified on the store's pages, goods will normally be despatched to you within 48 working hours. If there is a delay of more than 48 hours, we will notify you.